Retreat Agreement

NB: If your application to attend the Retreat is successful, you will be asked to agree to the following Terms & Conditions, which form the Retreat Agreement:

Payment Policy:

• Payment must be received in full or the payment plan must be completed by 1 August 2025.
• If a booking is made less than 30 days from the Retreat commencement date, full payment is required to secure the booking.
• If payment of the balance is not received by the final due date, we reserve the right to cancel the reservation, retain the deposit, as well as any payments made to date at our discretion.

Cancellation Policy:

• All cancellations must be given in writing.
• In the event of cancellation by you, regardless of the circumstances, the following refund policy shall apply:
• A. The Deposit of $AUD300 is non-refundable, regardless of circumstances including emergencies that may arise (unless your place can be filled, if the cancellation is made prior to 60 days before the Retreat’s commencement date)
• B. If the cancellation is made prior to 60 days before the Retreat’s commencement date, all other payments made to date will be refunded to you in a timely manner.
• C. If the cancellation occurs 60 days or less before the Retreat’s commencement date, no refund will be provided for any payments made (unless your place can be filled – in which case a full refund may be considered at our discretion, excluding the non-refundable deposit).
• We do not offer credit or refunds if you arrive late or leave the Retreat early, including due to unforeseen issues such as family-related illness, COVID diagnosis, flight delays, or visa complications, and do not offer credit or refunds if you choose not to participate in any of the organised activities.
• We reserve the right to change the Retreat’s location due to unforeseen issues, such as third-party delays, problems, construction, etc. In such cases, we will ensure that the standards are maintained in all partnering villas/resorts.
• We reserve the right to change or amend this Cancellation Policy at any time. The most current policy shall always be applicable.

Travel Insurance:

• You must obtain full travel insurance covering all medical expenses, Retreat activities, and a trip cancellation policy in the unlikely event that the Retreat is cancelled or in case of a personal emergency that prevents attendance.
• You must provide us with a copy of your full insurance details by 1 August 2025 – in case of an emergency that needs to be actioned by us during the Retreat.

Visa & Passport Requirements:

• To enter Bali, your passport needs to be valid for at least 6 months from the date of entry into Indonesia, and you must carry proof of onward passage (either a return ticket or an onward ticket).
• CURRENTLY you must purchase a Visa on Arrival (for Australian Passport Holders). This is currently 500,000 IDR / approx. $AUD50.
• Please check the requirements closer to the date. We will not be held responsible for any mishaps due to you not confirming your Passport or Visa status prior to travelling.
• You must also complete an electronic customs declaration 3 days prior to travel, then present the QR code on arrival (more details will be provided closer to the date of travel to help you with this.)

Liability:

• Catherine Kato and her associates shall not be liable for any unusual and unforeseeable circumstances beyond our normal control, which the consequences of could not have been avoided even when exercising all due care. Such circumstances or events include but are not limited to, pandemic outbreak, war or threat of war, riot, civil unrest, industrial disputes or strikes, accidents or failure to perform by third parties, including suppliers and subcontractors, unavoidable technical problems with the accommodation, transport or closure or congestion of airports, terrorist activity, natural disasters, industrial disasters, fire, theft, flooding, volcano explosions, and adverse weather conditions. In the event of any of the above, refunds and compensation payments cannot be made (your travel insurance should be able to cover you for such unlikely occurrences).
• Catherine Kato and her associates accept no liability for loss, damage, injury or illnesses that may be received during your stay or travelling to and from their Retreats. All participants participate in the Retreat itself, including all classes and activities during it, at their own risk and must make their own judgments when participating in all parts. This includes but is not limited to weather, noise, construction, Balinese ceremonies, and other general activities, as well as the Energy Clearing and yoga sessions.
• While all care is taken, Catherine Kato and her associates cannot accept any responsibility for the loss or damage of personal possessions or valuables of participants in the Retreat.

Use of Written and Photographic Material

• You agree that you may be photographed and/or filmed during your stay and/or activities in connection with the Retreat, and also agree that we may use such recordings for promotion and/or advertising purposes without any prior consent. We respect and understand the nature of the events undertaken at the Retreat and will use our best efforts to respect your privacy to ensure you are not exposed personally in vulnerable situations.
• You also agree that any written material provided to us in the form of feedback forms or emails may be used for marketing purposes.